Our Privacy Statement covers the privacy practices that Edifecs employs when providing support, consulting, or hosting services (the "Services") to Edifecs clients through Edifecs's Software products and Software-as-a-Service solutions ("Software Offerings"). Edifecs established this Privacy Statement to clarify Edifecs's role as a processor where Edifecs processes services data on behalf of Edifecs clients through Edifecs's Software Offerings.
Services data ("Services Data") is data that Edifecs is provided access to in connection with the Software Offerings and the related Services, such as data accessed through a Software-as-a-Service environment or data accessed through test, development and production environments. Edifecs treats Services Data in accordance with the terms and conditions set forth in the Edifecs agreement for the Software Offerings and related Services with the Edifecs client.
Services Data Use. Services Data may be accessed and used to fulfill the requirements specified in the Edifecs customer agreement for Services or Software Offerings. Edifecs technical staff may require periodic access to Services Data to monitor system performance, test systems and develop and implement upgrades to systems. Any temporary copies of Services Data created as a necessary part of this process are only maintained for time periods relevant to those purposes. Edifecs may also be required to provide personal information to comply with legally mandated reporting, disclosure or other legal process requirements. Edifecs reserves a limited right to disclose any personally identifiable information we receive if required by law or valid order of a court or other governmental authority, or if needed to protect the health and safety of Edifecs employees, a client's employees, or the general public.
If Edifecs hires subcontractors to assist in providing Services, their access to Services Data will be consistent with the terms of the relevant Edifecs customer agreement and this Edifecs Software Products and Software-as-a-Service Privacy Statement.
Edifecs does not use Services Data except as stated above or as provided in the relevant Edifecs customer agreement. Edifecs may process Services Data, but does not control an Edifecs client's information collection or use practices for Services Data. If an Edifecs client provides any Services Data to Edifecs, the client is responsible for providing any notices and/or obtaining any consents necessary for Edifecs to access and use Services Data as specified in this statement and the Edifecs customer agreement.
Edifecs's access to Services Data is based on job role/responsibility. Services Data residing in Edifecs hosted systems is controlled via an access control list (ACL) mechanism, as well as the use of an account management framework. As Edifecs clients control access to Services Data by its end-users, end-users should direct any requests related to their personal information to Edifecs clients.
Certain Edifecs Software Offerings may provide Edifecs clients the ability to collect personal information, via cookies and other technologies, from their end-users. Edifecs clients should seek their own legal advice about any laws applicable to their collection of such information, so that Edifecs clients can be sure that they are complying with those laws, including providing any required notices and obtaining any required consents.